Contact Us

Message us any questions pertaining to our seamless files/seamless patterns you may have.

Email: queenbdesigns06@gmail.com

Terms of Service-

By accessing our web page (and or) purchasing any products from Bennas Creations, you agree to our terms and conditions. You may not re-sell the files and products in their original forms. You must create an item substantially different than the file, or product itself, when posting your items for sale.

POLICIES

  • Returns

    This is an All-Digital File Shop. We do NOT sell physical or printed materials, and there is no shipping available for digital files. All digital files are sent directly to the email you provide. Be sure to check spam as I've heard it goes there sometimes.

    Due to the nature of these products, digital files are not returnable, refundable or exchangeable. Should you have any issues with your files, please contact us immediately so we can come to a reasonable solution.

  • International Licensing

    I am a Small Shop that hand makes clothing, bows, water bottles, etc. Do I need an International License?

    - No you do not need an International License if you are hand making clothing / products on a small scale.

    Do I need an International License to wholesale products?

    - Yes, if you are mass producing items not hand made by yourself you must buy an International License for each print used.

    How long does the whole Shop International License last?

    - The whole shop International License never expires. I keep track of everyone who purchases and if you're not on my list then you're removed from the group.

    I sell Fabric, Leather, Sublimation Transfer do I need an International License?

    - No, you don't need to purchase an International License unless your fabric supplier is based overseas

  • File Handling

    With any Bennas Creations file purchase, you retain the right to print said pattern on fabric or other material.

    Digital files are strictly prohibited from being altered, re-sold, shared or traded. With purchase of files (exclusive or non-exclusive), you have the right to print. Bennas Creations maintains full copyrights and ownership of files indefinitely. Please direct anyone interested in our files to the website or Facebook Group. If you are found to be misusing files, including exclusives, your rights to print will be revoked and exclusive rights void.

    When re-posting our patterns online or sharing to previews to any groups, please be sure to watermark or crop the pattern.